Winter Operations FAQ | Mainroad South Island Contracting LP

Winter Operations Frequently Asked Questions
(This page will be updated periodically so check back often) 

What is the road/highway service area that Mainroad South Island Contracting is responsible for maintaining?
A. Mainroad is responsible for the maintenance of British Columbia’s provincial highways and roads including 3,615 lane kilometers of roadway on South Vancouver Island from Chemainus in the North end to Victoria including roads to Port Renfrew, Lake Cowichan, Sooke and all of the other roads on the six Southern Gulf Islands.

Mainroad is not responsible for plowing strata roads.

Which streets get plowing priority? How often are you plowing and apply the use of salt and winter abrasive?
A. It’s important for everyone to know that Mainroad’s plowing response time is determined by the standards set by the Ministry of Transportation and Infrastructure. Priority is given to numbered highways and school bus routes with other roads frequency determined by winter traffic volumes. These frequencies are reviewed annually by the Ministry to ensure that plowing priorities reflect any changes in the road network.

Where can I direct concerns about road conditions to Mainroad South Island Mainland Contracting?
A. We encourage motorists and residents to report all road condition concerns by phone.

Report concerns by phone: 24 hour toll free hotline number: 1-877-391-7310.

Please report accidents, unsafe road conditions and road kill to Mainroad’s 24-hour hotline. This hotline is used to update DriveBC, dispatch additional personnel and record public communication as required.

You can also write us: Email: southisland@mainroad.ca We take all concerns raised by the public very seriously and investigate complaints.

Visit DriveBC | www.drivebc.ca

  • For current road conditions
  • For weather forecasts
  • For real-time conditions via webcams

Where can I find news about Mainroad South Island Contracting
A. Please visit www.mainroad.ca.