24 Hour Hotline

Mainroad maintains a 24 hour hotline in each of our service areas.  These hotlines are not a substitute for 911. If you encounter a road situation that requires the attention of police, fire or ambulance, please call 911 firstWe encourage the public to report changing road conditions or emergency situations that could cause a hazard to the driving public such as:

  • animal carcass
  • avalanches
  • drainage or flooding problems
  • fallen trees
  • highway or bridge damage
  • mudslides
  • pavement marking
  • potholes
  • road debris
  • sign damage
  • snow and ice
  • washouts

British Columbia

Click on the areas below to view more details and area maps.

Lower Mainland: 604-271-0337

Mainroad Lower Mainland Service Area

  • Port Mann Bridge/Hwy. 1 between Cassiar Tunnel and 264th St.;
  • Highway 91 and 91A;
  • Highway 99: between Oak Street Bridge and the US Border;
  • Highway 10: Hwy. 91 to Hwy. 10
  • Highway 13: between Highway 1 and the US Border;
  • Highway 15: between Highway 1 and the US Border;
  • Highway 17: Highway 17A to BC Ferries Causeway
  • Highway 17A: Highway 99 to Highway 17;
  • Lougheed Highway: between Highway 1 and Ruskin;
  • 8th Avenue: Highway 15 to Highway 99;
  • Main Arterial Routes at UBC;
  • Barnston Island.
Fraser Valley: 1-800-667-5122


  • **Note: Fraser Valley beyond 264th is maintained by Emil Anderson.
South Fraser Perimeter Road Highway 17: 604-271-0337


  • between Tsawwassen and 176th Street
Mid Vancouver Island: 1-877-215-6006
South Vancouver Island: 1-877-391-7310
North Vancouver Island: 1-877-215-7122
East Kootenays: 1-800-665-4929
Howe Sound: 1-866-918-1010

Effective November 1, 2018, the Ministry of Transportation and Infrastructure’s Howe Sound Service Area 4 is maintained by Miller Capilano. Please contact Miller Capilano toll free at 1-866-918-1010

  • Lions Gate Bridge
  • Stanley Park Causeway
  • TransCanada Highway #1 from Vancouver
  • Just east of the Cassiar Tunnel to Horseshoe Bay
  • Highway 99 from Function Junction to Duffy Lake
  • Support roads around Pemberton and Mount Currie.
Sea To Sky Highway & Golden Ears Bridge: 1-866-918-1010


  • **Note: Sea to Sky Highway and Golden Ears Bridge is maintained by Miller Capilano.

Other BC Highway Maintenance Contractors Public Contact Numbers

Report a Problem:
If you see a problem on a BC Highway that could be hazardous to other motorists, immediately report it to the Highway Maintenance Contractor in the area. Please be ready to provide a clear description of the problem, and location of the hazard. Visit the B.C. Ministry of Transportation & Infrastructure Service Area Maps for the Highway Maintenance Contractor’s contact information. On Twitter? Tweet your concerns to @DriveBC.


South East Stoney Trail: 1-877-898-7623